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Privacy Policy

Basic information on Data Protection
Responsible HOL MUSIC DRAL S.L.U.
Purpose Provision of online services
Web user management
Commercial communications related to our services
Legitimation Express consent and legitimate interest
Recipients No data is transferred to third parties, except legal obligation
Rights Access, rectify and delete the data, as well as
as other rights, as explained in the
additional information

 

In HOL MUSIC DRAL S.L.U. we work to offer you throughour products and services the best possible experience. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we need to be transparent about it.

Therefore, and for the purposes of the provisions of REGLAMENTO (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, "RGPD") on the protection of natural persons with regard to the processing of personal data and the free movement of these data, and L EY 34/2002,  of July 11, Services of the Information Society and electronic commerce (hereinafter,  "LSSI"),HOL MUSIC DRAL S.L.U. informs the user that, as responsible for the treatment, it will incorporate the personal data providedby users in anautomated file.

Our commitment begins by explaining the following:

  • Your data is collected so that the user experience improves, taking into account your interests and needs.
  • We are transparent about  the datawe get about you and why we doit.
  • Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information we will always do so in compliance with the regulations, and when necessary,we will request your consent.
  • We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them.
  • Our priority is to guarantee your security and treat your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, please consult the different sections of the privacy policy below:


Who is responsible for the processing of your personaldata?

Identity: HOL MUSIC DRAL S.L.U.

Registered office: Avenida de la Ferreria  3-5, 08110-Montcada i Reixac, SPAIN

C.I.F. No:B66589961

Email: [email protected]

HOL MUSIC DRAL S.L.U. has appointed a Data Protection Officer  or an internal contact person within its organization. If you wish to make an enquiry  regarding the processing of your personal data, you can contact him by email [email protected]


What personal data do we collect?

The personal data that the user can provide:

  • Name, address
  • Phone number and email address.
  • Location.
  • Information regarding payments and returns.
  • IP address, date and time you accessed ourservices, Internet browser you use and data about the operating system of the device.
  • Any other information or data that you choose to share with us.

In some cases, it is mandatory to complete the registration form to access and enjoy certain services offered on the web; Likewise, not providing the requested personal data or not accepting this data protection policy implies the impossibility of subscribing, registering or participating in any of the promotions in which personal data is requested.


Why and why do we process your data?

In HOL MUSIC DRAL S.L.U. we treat the information provided by interested persons with the following purposes:

  • Manage orders or hire any of our services, either online or in physical stores.
  • Manage the sending of the information requested.
  • Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information work, being able to carry out automatic evaluations, obtaining profiles and segmentation tasks of the clients in order to personalize the treatment according to their characteristicsandneeds and improve the online experience of the client.
  • Develop and manage contests, sweepstakes or other promotional activities that may be organized.
  • In some cases it will be necessary to provide information to the Authorities or third parties for audit purposes, as well as to handle personal data of invoices, contracts and documents to respond to complaints from customers or Public Administrations

We inform you that the personal data obtained asa sequence of your registration as a user will be part of the Register of Activities and Processing Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.


What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal bases:

Consent of the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters.

Youare legitimate for the processing of data of our customers in direct marketing actions and express consent of the interested party for everything related to automatic evaluations and profiling.

Compliance with legalobligations for fraud prevention, communication with public authorities  and claims of third parties.


How long do we keep your data?

The processing of the data for the purposes described will be maintained for the time necessary to fulfillthe purpose of its collection (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising from the processing of the data.


To which recipients is your data communicated?

In some cases,s olo when necessary, HOL MUSIC DRAL S.L.U. will provide user data to third parties. However, the data will never be sold to third parties. External service providers (for example, payment providers or delivery companies) with which  HOL MUSIC DRAL S.L.U. works may use the data to provide the corresponding services, however they   will not use such information for their own purposes or for transfer to third parties.

HOL MUSIC DRAL S.L.U. seeks to guarantee the security of personal datawhen sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures to protect personal data. Such third parties have an obligation to ensure that the information is treats in accordance with data privacy regulations.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary for compliance withlegal obligations will be disclosed.

The personal data obtained may also be shared with other companies in the group.


Where is your data stored?

In general, the data is stored within the EU. Data sent to non-EU third parties will ensure  that it offers a sufficient level of protection, either because it has Binding Corporate Rules (BCR) or because it has adhered to the  "Privacy  Shield".


What rights do you have and how can you exercisethem?

You can direct your communications and exercise your rights by means of a request in the following email:

[email protected].

  • Under the provisions of the GDPR, you can request:
  • Right of access: you can ask for information aboutthe personal data we have about you.
  • Right of rectification: you can communicate any change in your personal data.
  • Right to erasure and to be forgotten: you can request the deletion of personal data after blocking.
  • Right of limitation to processing: implies the restriction of the processing of personal data.
  • Right of opposition: you can withdraw consent to the processing of data, opposing that they continue to be processed.
  • Right to portability: in somecases, you can request a copy of the personal data in a structured, commonly used and mechanically readable format for transmission to another controller.
  • Right not to be subject to individualized decisions: you can request that no decisions be takenthat are based solely on automated processing, including profiling, that produces legal effects or significantly affects the interested party.

In some cases, the request may be rejected if you request that data necessary for compliance with legal obligations be deleted.

Also, if you have a complaint about the processing of data, you can submit a complaint to the data protection authority.


Who is responsible for the accuracy andveracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating HOL MUSIC DRAL S.L.U. from any responsibility in this regard. Users guarantee and respond, in any case, to the

accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. HOL MUSIC DRAL S.L.U. reserves the right to terminate the contracted services that have been concluded with the users,  in case the data you have provided are false, incomplete, inaccurate or not updated.

HOL MUSIC DRAL S.L.U. is not responsible for theveracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility in terms of hypothetical damages that could originate from the use of said information.

HOL MUSIC DRAL S.L.U. reserves the right to update, modify or delete the information contained in its web pages and may even limit or not allow access to such information. HOL MUSIC DRAL S.L.U. is exonerated from liability for any damage or prejudicethat the user may suffer as a result oferrors, defects or omissions, in the information provided by HOL MUSIC DRAL S.L.U. provided that it comes from sources outside it.

Likewise, the user certifies that he is over 14 years of age and thathe has the necessary legal capacity to provide consent regarding the processing of his personal data.


How do we process the personal data of minors?

In principle, our services are not specifically aimed atchildren under the age of age. However, in the event that any of them is addressed to children under fourteen years of age, in accordance with article 8 of the RGPD and article 7 of the LO3/2018, of December 5 (LOPDGDD), HOL MUSIC DRAL S.L.U. will require thevalid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the DNI or other form of identification of the person providing the consent will be required.

In the case of people over fourteen years of age, the data may be processed with the consent of the user, except in those cases in which the Law requires the assistance of the holders of parental authority or guardianship.


What security measures do we apply to protectyour personal data?

HOL MUSIC DRAL S.L.U. has adopted the security levels of protection of Personal Data legally required, and seeks to install those other means and additional technical measures at its disposal to avoid theloss, misuse, alteration, unauthorized access and theft of the Personal Data provided to HOL MUSIC DRAL  S.L.U..

HOL MUSIC DRAL S.L.U. is not responsible for hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond the control of HOL MUSIC DRAL S.L.U.; delays or blockages in the use of this electronic system caused by deficie  telephone line overloads or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyondthe control of HOL MUSICDRAL S.L.U.. However,  the user must be aware that security measures on the Internet are not impregnable.


Links to Other Websites

On the website there may www.logichold.com be links to other websites.  By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving HOL MUSIC DRAL S.L.U. disconnected from any type of responsibility about its privacy policy.


How do we use cookies?

The website and the RRSS of HOL MUSIC DRAL S.L.U. use cookies, in order to optimize and personalize your navigation through it. Cookies are physical information files that are stored in the user's own terminal, the information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with the creators of the same,but in no case the information obtained by them will be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on his hard drive, he has the possibility to encrypt the browser insuch a way as to prevent the installation of these files. For more information see our Cookies Policy http://logichold.com/cookies.


Can the privacy policy be modified?

This privacy policy maybe modified. We recommend that you review the privacy policy periodically.